It’s much more than ‘changing the sheets’…
What makes you book to stay at a city-centre hotel? Maybe you saw a cheap deal, possibly it was close to the event you were attending – perhaps you just liked the look of the website – valid criteria that plenty of us have probably used to pick a place to stay.
But what makes you return to a place again and again? Everywhere has rooms, beds, receptions, lifts, check-out times, housekeeping staff and all the other things you’d reasonably expect from your accommodation. What about the details, the finishing touches, the ‘extra ten percent’ – the things that set your favourite location apart from every other spot and make you feel especially welcome each time you’re in town.
At Blue Rainbow ApartHotels, we know how important these things are, not ‘headline grabbing’ like a big sale or promotion, but in terms of making our guests feel truly valued and welcome. That’s why we recently replaced every single piece of our laundry with brand new linen and towels – not because they weren’t good quality already, but to show that we believe our guests deserve the best hotel linen and towels available in the UK.
It may not sound like much, but touches like this demonstrate our commitment to continually improving the Blue Rainbow guest experience. It doesn’t have to be a sweeping or dramatic change to make a big difference in terms of comfort and satisfaction.
Why not see for yourself how good our new sheets and towels feel? Contact our reservations team to arrange your stay with us.
